We would usually advise 3-5 working days from the date your return parcel was received back at our warehouse, sadly we are unable to notify our customers upon receiving your returns parcel due to the volume of parcels being sent and received on a daily basis.
Articles in this section
- How to Return
- How long does it take to process returns?
- What if I do not have my packing slip/invoice?
- What if I do not have the original packaging?
- How do I exchange an item?
- Can I drop off my returns or return to a shop?
- Can I return underwear or swimwear?
- Do you offer a free returns?
- Do you have a Christmas returns policy?
- How long do I get to return my items?