Any urgent changes which need to be made to an order can only be done before the order goes into processing. Once an order is updated to processing, all details are locked and we no longer have any access to make changes.
To request an update, click on the link below and select "Update My order" from the main topics. Once you've chosen "Update My Order", you can then choose from the 4 options we've provided which are most relevant to your request, but this doesn't limit you to the number of changes you'd like to make on the order.
https://help.everything5pounds.com/hc/en-us/requests/new
However, during office hours, you can also call us on +44 (0) 208 9973331 to speak to an agent, or even get in touch via Facebook or Twitter